Vocabulary :
• The client's home and by phone
• The presentation (his identity, function, skills)
• Offer to help, services
• Ask different questions according to situations and individuals
• Respond to common questions
• Provide advice, orders, instructions
• Present products (specific ...)
• Locate the office in the city, region, country
• Locate and describe other centers of interest in the city or elsewhere
• Learning to steer (the road, the lights, turns, roundabouts)
• Study the mail / fax and answer
Specific studies :
• Latest medical symposia
Medical expressions on health, illness in general :
The different parts of the body
• Headache
• Sore tooth
• Lumbar Pain
• Sprains
• Aches
• Torticollis
• Sore legs
• Colds
• Sore throat
• Cough
• Skin
• Earaches
• Eyes
• Styes
• Insomnia
• Time Difference
• Stress
• Fatigue
Grammar :
• The 30 basic rules